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Hi Dennis - My Webber diamondback arrived today. Thank you and your staff very much for all your help with making this a painless purchaseand for the excellent job on fitting the pick guard. I cant believe the volume this mandolin has in the midrange plus crisp highs and a nice rounded bass
Cheers
Gary / Australia
G'day Dennis and Brian,
A huge thank you. Your customer service is outstanding! Every email was answered.and you turned my disappointment at missing the pre-owned model, to great joy with the outstanding deal you gave me on the on the new model. After a little delay with customs I'm finally holding my Breedlove FF Sunburst and I must say it sounds awesome. I love It. Makes the Rover sound very ordinary.Feels so smooth to play. I really can't thank you enough. Will be hearing from me again. Two mandolins in two months and happy.
Thanks again
Mark / Australia
Dennis, Received the Ratliff R-5. After playing the thunder out of it for the last couple of days, I like it more and more. It was exactly as described if not better. Amazingly fast service. Most people write only to complain but you guys are great to do business with. Would recommend
you to anybody and will be doing business with you again.
Thanks
James / Tx
Hello there you fine people of Mandolin Store! My order arrived yesterday only 5 days after I ordered it. The Eastman is gorgeous! Nicely set up! The instrument plays beautifully, you really do deliver what you promise.
Thank you, all the best,
Juho Kosunen / Finland
The Mandolin Store - My Mandolin arrived to my work yesterday morning 6 days after purchase. Amazing!! I can't get that sort of service in my own country. The Mandolin arrived safe and sound and its beautiful. I am very happy with the instrument. It sounds great and plays very well. I've already written a song for it and commenced its performance career.
Thanks for your help. I'll be back.
George Tumino / Australia
Brian and Dennis - Having purchased a Weber Bridger A from you I wanted to send some feedback. The process from first contact through multiple communications was, quite simply, painless. Being apprehensive about spending “so much” money, in retrospect you gave me a fantastic deal and represented such a beautiful instrument perfectly. The instrument continues to bring me great joy and I want to express my thanks for your great service and attention to detail. I look forward to doing business with you in the future.
Mark Stevens / NC
Greetings Dennis & Brian - I received the mandolin Thursday and was immediately impressed with
the excellent condition of both the mandolin and the case. One would be hard pressed to tell them from new. The Gallatin plays beautifully and is stunning in appearance. I want to thank both of you for your help and patience. I'll definitely be giving you my future business. Thanks
again. Take care.
S. Lyle / WA
Hi Dennis….You did it again…another fantastic mandolin!! I was a little hesitant spending as much as I did, but after receiving my Weber Special Edition Cedar Top I realize that it is a bargain!!! This is my third purchase from you and I couldn’t be happier. Thanks again for everything. Gary B.
Thank you for the awesome Weber Yellowstone Deluxe! I have been a guitarist for 25+ years and playing professionally for the last 15. This mandolin is taking time away from my guitar practicing. What an instrument! Thanks for the great service and packing job. I will be using it on the 7th Incendio CD which should be in stores this summer!
Jim
Hey there Brian and Dennis,
You guys were right! The eastman 515 you put in the mail for me recently is a work of art. What a tremendous value I got. The curl to that maple is outstanding!!! sweet, clear sound too.
you've got a good thing going there in Arizona. I couldn't find an instrument that nice for that pricepoint anywhere here in the Portland, Oregon area.... don't go changin'. I've been a guitarist for years,so i've shopped my share of quality wooden stringed instruments. I enjoy the fresh-crafted aroma that wafts out of the quality estman case every time I open her up. Was I anxious about buying an acoustic instrument over the internet? duh!!! You bet I was. Thanks you so much for meeting me in the middle on this one, and know that really appreciate your honesty and expertise.
Joe Doyle / Beaverton, Oregon
Dennis & Brian, I've had my mandolin (MK-FSE used) for a couple of months now and I just wanted to let you guys know that I'm extremely pleased with your quality of service and timeliness. If this is a used instrument , you sure can't tell it. It arrived in perfect condition and the set up was great! I am a life long guitar player and decided to get my first mandolin recently. After visiting all the local shops and doing some research online, I decided to purchase the Michael Kelly FSE from you. I can tell you that if you want a great instrument for a fraction of the cost of one the BIG NAMES, you can't beat the Michael Kelly instruments. Your prices and service at The Mandolin Store can't be beat either! Thanks! Keith Fowler, Lewisville NC
Dennis - I received the Mandolin today. I gotta take my hat off to you. You did an incredible job on the setup… the intonation is perfect everywhere on the neck and the action is exactly what I asked for… a baby could play on that first fret… excellent job at the nut…I am so sorry I wasted money on other mandolins before coming to your store…and the Eastman 505 is an incredible value at that price, loud as heck and sounds like a $2000 mandolin for quarter of the price …I can’t thank you enough and thanks for all the time you gave me…and free shipping to boot…. Just unbelievable…Any plans on opening up a satellite store in NJ? I hope so.
Frank Tiedemann / NJ
Hello folks,
Again, another "thank you" for your advice and service on my second mandolin purchase from you.
I received my instrument exactly as we discussed. Perfect set-up. I've played this same import at a big shop in Michigan and besides a higher price, the action had a lot to be desired. With imports especially, that final set-up done at the shop usually is the difference between an instrument that's either a disappointment or a real joy to play. This "back up" mando is just perfect for my needs. As musician's, we've all been skinned a time or two over the years. When you get great service, price, etc. from a shop the first time, you feel somewhat lucky. When you receive the same great service, etc. the second time around, you know you're dealing with real pros'. This is from a guy who's been pickin' for 30 plus years and have dealt with a lot of music shops. I can attest that you guys really are " The Most Helpful Mandolin Shop on the Planet." Tim Lucas,
Dennis, I just received the Kentucky model KM855 today and checked it out thoroughly and played it, and let me just say, it's everything I thought it would be. I really like the deep burst color and overall appearance of the mandolin. But even more, I'm really impressed with the sound! Great tone quality and projection all up and down the neck. I honestly have seen and played others that were valued much higher, but this model Kentucky stands right with them, if not better. If you ever need an endorsement for your store, you'll have mine....Sincerely, Mike.
Thanks Dennis and Brian for your patience and help in picking a mandolin that would help me reach for serious (seriously fun) playing. The Gibson F9 I bought from you was a huge step up for me and it has made me seek out far more difficult pieces that I would have dreamed possible. The sound is rich and getting richer. Most of all I can't believe the level of service you provided in helping me pick the right instrument. Thanks. Bill Sheldon, Glendale AZ
I just wanted to thank you Dennis for your help on my recent purchase of a Weber Yellowstone Deluxe Mandolin. It is an awesome instrument. The transaction was handled great and the trade in was fair. I also got a couple of Tortis picks form Brian and they are awesome also. I will highly recommend The Mandolin Store. I had just had a bad experience with a Gibson F5-g that I ordered through an individual off Craig’s list that arrived at my home damaged. It ended up being a blessing in disguise because I got to see and play the Gibson and it was just not that impressive as compared to the Morgan-Monroe mandolin that I had played for three years. I got my money back on that deal luckily and started talking to Dennis and am glad I did.
Thanks, Larry J from Bristol, TN
Dennis, Thought I'd drop a line now....that the distressed,#2 I believe has settled in.The sound is only getting bigger,if you can believe that. As a diehard instrument trader,since receiving this mandolin I don't even think of buying another,PERIOD.The distressed Weber is everything,I want and need. Loud but not harsh,great low end,Just an awesome sounding instrument,a joy to play,hold and look at.Mine is less than six weeks old and i can only grin to think about bhowm it's gonna sound in a year,two..
Thanks, Tracy / FLA
Dennis, Good evening to you! Thank you, thank you, and thank you some more! I am so very pleased with the Mando. Your suggestion to go with the Breedlove was "right on" and I'm so very thankful I threw the budget aside and opted for that "blond bombshell" I have in my front room. Thank you, Dennis. Your service, support, and advice - all that you do is sincerely appreciated. You've got a customer for life. By the way, I will call you tomorrow, I need a strap, picks, and some other things.
Dennis Howard / Ohio
Thanks very much for your excellent service and superfast shipping! The guitar arrived safely today after some sort of hiccup delay getting through customs. The Blueridge BR-180 certainly stacks up to other guitars in my collection, including my Martin D-35, so I appreciate your guitar summary. I am a very satisfied customer of yours, having also purchased my octave mandolin from you as well.
Harold Branton / Australia
Dennis , just wanted to drop a line to say my Scruggs Standard arrived today. THANK YOU for the great and knowledgeable service and all the prompt emails.I will do business with THE MANDOLIN STORE again.I will testify you guys are truly 'The most helpful shop on the planet' thanks again. J.C.Harder Toledo, Ohio
Dear Dennis and Kathy,
Just a quick `thanks' for your incredible service and attention to detail. I ordered a Michael Kelly Dragonfly Flame III and it arrived a few days ago. The instrument was perfectly set up, packed
meticulously, arrived when promised, and in addition to all that you kindly added a little extra that my son now `owns', namely your keychain pickholder stuffed with picks. Sometimes it is the little
things that make the difference, but I just wanted to say `thanks' for going above and beyond. When I win the lottery and decide to spend a fraction of my winnings on a vintage instrument, I will
certainly be giving you a call. In addition, the instrument exceeded my expectations... how
often does that happen?
Jeff
I'm dropping you a line to let you know that Brian took care of business and earned you all a satisfied customer. I live in NW Ohio and I told him I really hate to buy via mail order, but Brian convinced me to go ahead with the Quartz FF purchase. He answered every question and followed through with quick shipping. I plan on buying more stuff from The Mandolin Store via mail order.
Best Regards to you all,
Neil Kraft / OH
Just got the Breedlove Quartz FF and THIS THING IS UNBELIEVABLE! Thank you for talking me into this, not sure how well I can play, if I can play it but this thing is a great mandolin. Thank you very much and it was a pleasure dealing with you!
Dave / New York
I would like to say THANK YOU. My experience yesterday was the most enjoyable I have ever experienced. Your professionalism and knowledge of mandolins is wonderful. Thank you, Dennis and Brian for suggesting the Legacy over the KM800. My friend that I mentioned REALLY likes this mandolin. I have already learned three basic chords and will be practicing for about 3-4 hours a night. I didn’t want to put it away last night to go to bed. Thanks again guys, you ROCK!!
Richard Bowman / Arizona
Dennis:
Well, the wandering mandolin finally arrived. The shipping carton took some battle damage, but the contents came through without a hitch. Thanks, Dennis, you guys picked out a real gem of an instrument for me. I was a little worried about buying an instrument without actually seeing it first, but the combination of being able to travel to other Eastman dealers to look at the products prior to purchase helped the decision. But it was your confidence in your products that really put me at ease. This Eastman 804D is everything you said it would be and more. I played it for the first time last night and it let me know that its tone will evolve and develop quickly. All-in-all, every aspect of this instrument is top drawer, from the security of the case to the attention to detail of the construction and THE HUGE TONE POTENTIAL OF THIS INSTRUMENT. Thanks. It was worth the wait.
Your customer for life,
Marshall Trembley
Hi there Dennis and team,
Just e-mailing you to say that the bass arrived yesterday in perfect condition. Wow! thank you very much its much better playing and looking than i thought it would be! I was shocked it got here so quick it was such a brilliant surprise. Thanks for all your help with shipping etc. Ill be recomending you to all my friends and look forward to doing business with you again,
Cheers, Daniel Carroll / Ireland
Hi Dennis, Just wanted to say what a pleasure it was to meet you and your associate yesterday. I am both happy and sad to see you go....but I promise I am adding you to my favorite seller's list, as I will be in the market for a mandolin (and who knows what else) within the next year or so. I really do feel that you guys offer very good values on some quality gear, and I am sure that your success will continue in your new Arizona store. Again, I thank you, and wish you all the best!
Cheers,
John Oaks / OH
This is Ken Adams, I was in there last week with my buddy Paul. I want to tell you that I LOVE that Breedlove Roots Prototype..It is unbelievable acoustically and plug'd in...I've had a few of my buddies who are diehard Martin guys play it blindfolded and they swore it was either a D28 or a D35. Then when they saw what it was they were impressed. We've played a few shows since I bought it and it just sounds amazing. Thanks for showing me that guitar I absolutely love it.
Ken Adams / Ironton Ohio
Sheldon Road www.myspace.com/sheldonroad
Hello Dennis,
The Weber that I purchased from you is a remarkable piece of art/craftmanship. After playing various instruments and comparing what other bandmembers have played over the years, (40 of them), I found the Weber to be second to none over the" hot" selling competition. Your shop selection was overwhelming to say the least. The help in choosing between all the instruments was not only incredibly helpful but the set-up, after the sale was right on! I'm starting to sound like an advertisement for both the Weber as well as The Mandolin Store so I'll stop for now. Thank you again for everything.
Tim Lucas / Ohio
Dennis, I received my Breedlove Quartz FF last week and I've barely set it down since. Your delivery was prompt, you represented the instrument well, and my gang all approves, because we all know, it's what the boys in the band think about the sound that really matters...:-). A few days later I received the HS case, as promised, and I didn't even have to call or email to remind you, I should have known! Thanks again for a great recommendation on a great mando. I was able to buy American made, and I'm quite happy with the sound.
Marty Pelletier / NH
Hello Brian and Dennis
I was thrilled to accept delivery from DHL on the Eastman 615 today. It arrived on time in perfect condition, better than I had hoped or expected. Initially, even thought I had played this model at a local dealer, and kind of knew what to expect, I was still apprehensive about any sight unseen/unplayed instrument purchase. Your confident representation on the quality of the instrument in your store, during our telephone conversation and subsequent e-mail sent during the set-up were very re-assuring. You also managed to make this instrument available for a price I could afford. I can not express enough my gratitude to your team for the extra effort, great service and set-up,I know were provided for me. I especially, thank you for extending "the hand" and making this dream become a reality.
Peace and may God bless,
Paul R. Jones / Michigan
Dennis - In short, the Stanford is seriously great! I was hoping for "really good," but it is better than that. Much more truly Martinesque than the other quality imports this guitar has that woody, dry bark down pat. It is a true high end sound. Big, resonant, balanced, refined. I'm shocked.
Thanks! Tom
Hi Dennis
Wanted to thank you for recomending the Stanford PSD-10 to me. Got it the next day I ordered it and was I ever impressed with the sound and quality of this guitar. I took it to a jam the same night and all the guys there played it and really liked it, [even the die hard martin owners.....lol} . Really a quality guitar for the money. I want to thank you for the really quick service. I definetly will be a return customer!
THANKS, John Woods / WV
To any one out there who want's the best for there money and the greatest guy to talk to on the phone with the best customer service alive, call Dennis. I e-mailed at about 1 in the morning and actually got a response immediately. so i called monday afternoon and spoke to dennis, he gave me a deal I could not refuse. He mailed my new mandolin out tuesday morning and I received it wednesday by 2 pm. WOW........... absolutely one of the most stunning mandos I've seen for the price but he also sent me a new strap which i did'nt even except. You have made a customer for life! The world needs more nice, honest people like you. Hope to get to your store soon and met everyone and maybe be good enough to play a tune for ya. God bless and have great life!
Mark / IN
Dear Dennis and Kathy,
Wow! Its here. My new Gibson banjo arrived and the neighbors called the cops on me because I have'nt stopped playing it since it arrived. Everything is great! Just want to say thank you for all your help. Its hard these days to get great service and value so its nice to do business with you. Thanks again folks and if I need anything else Ill e- mail you.
Joel Fein / FLA
Hi, Dennis, Many thanks for your terrific service. I collected the MK Legacy FSE from my local post office at 3.30pm and was on the stage at a gig at the Backpackers Hub, Launceston, by 7.30pm with strings tuned up and our banjo player (a Scruggs aficianado) reckoning the Kelly is outstanding and a 1000% on the old teardrop Epiphone I normally play with. He has asked for your website which I have given to him and he will be passing it on to his brother, 1,400 miles to the north on the Gold Coast Queensland, who will no doubt be in touch as he not only runs the local Bluegrass Festival but is an accomplished guitar picker with a burning desire to go mandolin as well.
Best wishes and thanks again
Rowlie Walker
Tasmania, Aus
Dennis, Thanks to you and Brian for my recent purchase, a Michael Kelly Legacy Plus, for my son’s upcoming birthday. It arrived yesterday and I have been very pleased with it. Will is going to be VERY surprised on the 25th. It is an excellent choice for a first mandolin. I told you what I was looking for and why … you said to trust you. [Folks, when Dennis says, “Trust Me” … do it.] I’m looking forward to doing business with you in the future.
Happy Trails, Larry / TX
Well, I will never buy another mandolin from you, and do you want to know why? The Eastman 514 you shipped me is the mando of my dreams I don’t need another one! The only thing better then the 514 was your service in getting it to me. Heck I may have to take up the banjo just so I can remain a customer. Absolutely, hands down, the best place to buy an nstrument on the web.
Thanks again,
Bob McElroy
Dear Dennis - just wanted to write you a quick email to say thank you so much for the excellent service that the Mandolin Store has provided me. My Trinity College Octave Mando arrived on Thursday in perfect condition. I love it and the sound it everything that I hoped it would be. I was a little apprehensive about buying an instrument on-line, but I know now where I will come when I decide to upgrade my Fender mandolin. Best wishes from a grateful customer. Matt Cutler
Brian, Thanks for the terriffic service and courtesy I received on My recent purchase of A Blueridge BR-180A. This guitar is AWSOME! Definitely a lot of guitar for the money. You folks must have a fantastic relationship with the shipping company. Even tho it left your store about 4:30 PM it was delivered to Florida Next Day before 3 PM even though it was shipped ground. Unbelievable!. Thanks again for a beautiful instrument and impecable service.
Tony Fowler
Orlando, FL
Hey Dennis,
I just wanted to thank you again for all your help and advice on the Weber (Cedar SE), it's a beautiful mandolin and a great deal at the price. You should really write a book on customer service, I sincerely doubt there's anyone who comes close to your level of attention to customers. You guys are great!
Alan - Surprise, az
Thanks for the great mando guys. Your shop is a dream! Don't be
surprised if I happen to stop by sometime and hang out just to drool over you
inventoy. Oh yeah, I think my girlfriend is going to break up with because of
this purchase because I can't keep my hands off this instrument! Best.
Cole / Ohio
First of all, I'm a repeat customer and I've been entirely satisfied
with 1) the two instruments (Weber Beartooth / Flatiron Performer) I've purchased from The Mandolin Store over the past year, 2) Dennis's general honesty and candidness.
As I've stated in a previously, I'd recommend The Mandolin Store to anyone looking to buy an instrument sight unseen, because they won't mislead or overcharge you, and they'll set up your instrument really well. Both instruments have an even response all over the neck and project very well. Both have a balanced, clear tone. Both are a good value for the money and sound pretty much the way Dennis told me they would. Some people don't like Webers but I do. I could go on all day but I'd rather just sit here and play with my new toy, heh. Peace everybody.
Tom Hallenbeck / California
Hey Dennis, First of all, thanks for the fastest online order ever, e-mails answered within 15 minutes, Mandolin shipped out 40min after I ordered, Mandolin at my house less then 24 hours later! Opening the case I discovered my so-called "blem" MK Legacy Deluxe in all its glory and after about 5 minutes under the light I was finally able to figure out what the blem was, a small (1/4 inch) dark spot on the back of the mandolin that I first thought was the wood itself, which by the way had a fantastic flame. Also some finish issues on the inside of the scroll, but who cares if you can't see it? So in the end I got a great Mandolin for an amazing price, and you can't see any flaws from further than a foot away. Thanks, Ben E-F / NY
Hi Dennis, I just thought I'd drop you a line. The cedar Yellowstone I bought from you in December keeps turning heads out here in Western Pa. I have had a number of players that own some top shelf mandos that can't believe how great my Weber sounds and plays. I have been dropping your name at every show we do and every jam I attend. I don't know if any one has headed out to see you but I hope somebody has made some kind of contact. Wishing you continued success. Dick Wade/ PA
I have been very fortunate to learn mandolin on some amazing instruments that are, unfortunately, way out of my price range. Last week, on the recommendation of a friend, I ordered my very first mandolin from your store - an Eastman 505 series. I received it yesterday and much to my delight, and my friend's, it is an amazing little instrument for the money. I just wanted to say thank you for having such a great shop, such a wonderful website, and most importantly such a wonderful group of employees. I can't wait to leave work so I can go home and play it!
Sincerely, Kelly Winter / OR
Dennis / Kathy, I wanted to send you a quick note to let you know how happy I am with The Michael Kelley TMS exclusive mandolin a purchased. It was my X-mas gift this year. I have never played Mandolin before and I am really enjoying the Experience. I played a little guitar in high school and now at 41 thought Mandolin would Be a fun instrument to try and learn. I am making a little progress but thought You should know how appreciative I am over the quality of the instrument especially
In the price range. Thanks so Much! Mike Godby / Ca
Hello Dennis, Today I received my strings and I'm very happy that I found a store who
is quicker than light.Thank you very much for taking care of my little
order from the other side of the world. I surely will recommend your
store to all the dutch dobro and guitar players.
THANK YOU, Joost de Nijs / Holland
Just wanted to send you and your staff another note of appreciation. My new Michael Kelly Dragonfly is a great. A Beautiful finish and a great tone and seems to get better everyday. Even though we had trouble with the shipping during some very bad winter weather, everything worked out great. You made sure I was a satisfied customer. You have become my number one store and I will definitely be ordering from you in the future. I will also highly recommend you to everyone I know that plays. Thanks again, Steve Moore / TX
Hi Dennis…….Yippee!!!!!!! The mandolin came this morning…..I let it acclimate for a few hours…….and opened the case and Wow……….I am blown away…………It’s truly beautiful, the sound is phenomenal and it plays like a dream. In addition to the mandolin being everything I had hoped for…..the customer service has been the best part of my entire experience. You have been there every step of the way, returned my emails and phone calls immediately and bent over backwards to make me a happy customer. Not only am I happy…..I am ecstatic!
I have never…ever… written a thank you note to any business owner before regarding their customer service. You are the first! If other business people treated customers like you, the business world would be a much better place. Thanks again for everything. This is the second instrument I purchased from you and it will not be the last! Thanks again for a wonderful experience.
Gary / FLA
Dennis, I got the Weber special edition mandolin last Wed - arrived safe and sound........and its a keeper. I got to really play it over the weekend and it stood up to a stelling banjo and a d-28 power house, also a screamin fiddler. Thanks for the help/ Its good to know ya have a mandolin picker on the other end of the line when your not there to play it yourself.
Thanks Again! Jim Roberts / TN.
Dear Dennis, My Gibson mandolin arrived on Monday 12th February. 24 hours later I opened the safe package. She is really a beauty. Her construction is flawless, so are her spruce top and maple back, sides and neck. After tightening the strings one could easily recognize her loud and rich voice. Maybe the contrast of the Cremona sunburst finish on the pics looked a little more flashy, but I'm perectly happy with her appearance. I like as well the mando straps and picks, these are very nice & practical. I hope you will receive my payments as planned, if there are any problems let me know it. Thank you for your efforts, Mandolin Store is really an excellent address. Kind regards, Rudy / Switzerlamd
Dennis,
I have been playing my new Eastman 815 all day, and my fingers are sore but happy. I did wait patiently for 24 hours after receiving it before opening the case. The mandolin was beautifully set up, and with a very little tuning I was ready to go. This is a wonderful instrument. I now realize that I have even more potential as a player than I had hoped. At least this mandolin gives me that illusion.Thanks so much to you and your staff for answering my questions while I was impatiently awaiting
its arrival. Your customer service erases the distance between Ohio and Washington state.
All the best,
Michael / WA
Hi Dennis - The Breedlove FF arrived today and I am absolutely thrilled with it. It looks great and sounds even better, and plays beautifully. Thanks so much for helping me find it. You’ve been a terrific help, and if there’s such a thing as a “friendly, local store” on the internet, you guys are definitely it. Hope I can get by to visit the actual store some day!
Thanks again, Neil / NC
Hi Dennis and Kathy! I just wanted to e-mail you and let you know how I'm getting along with my new mandolin.I love the color and design, the sound is terrific, but I do have one complaint. I am having so much fun playing it that I don't sem to be getting anything else done! You should start a support group for people who have mandoholic personalities. "Hello, my name is and I have a mandolin!" , would be uttered among small groups of people clustered in damp,moldy church basements, clutching tab in a shakey hand while carrying a pick in the other. I also e-mailed Weber to tell them how much I appreciate their work. I mentioned The Mandolin Store. I hope that was ok. I told them that the mandolin reminds me of my Dad, and "NO DENNIS", I did NOT do that to get some kind of discount!!!! (Kathy, smack him again for me!) Thanks again for the instrument. It means a lot to me. As usual, it was a joy to see you again. Take care! Sincerely, Tammy Rigsby / OH
Hi Dennis - Just wanted to say thank you for a great mandolin and setup. I purchased the Michael Kelly TMS mandolin several weeks ago and love it. It was just what I was looking for as a beginning player. I had looked all over and it seemed music stores were carrying the two extremes. Either too cheap or way too expensive. Thanks for hitting a niche with this instrument. Also, it arrived in Pittsburgh in one day!
Thanks and have a great New Year,
Sam Marchetta / PA
I recieved the Weber STE prototype mandolin this morning, and while it warmed up and stabilized I played guitar for an hour or so, then did some work for a few hours more. Finally I couldn't stand it anymore and I opened the case. WOW! Beautiful, in perfect condition, and I was very pleased to own this unique instrument. Tuned it up and plucked on it for a while and it sounds great. With only a limited amount of mandolins available locally, musicians will increasingly turn to the internet while trying to find that just-right instrument. The stars really lined up for me on this mandolin...and I knew this was the one...so thanks for talking with me on the phone. It already feels like I've owned it forever. I don't know how many other retailers got these prototype models, but it fell perfectly into that void of instruments between $800. and $3000. This is a lot of instrument for the money, good materials and construction...and I like the the stain, bridge, and fretboard different from the production STE models. Again, I am very pleased.
Thanks, Andrew
Hi Kathy and Dennis,
I recently purchased a Gibson Nick Lucas Reissue from you guys. I just wanted to say thank you for being very helpful and shipping so quickly. I ordered the guitar Wednsday morning and I received it on Friday morning. The guitar is wonderful and in excellent condition (as described)! I have looked for a NL reissue for some time and you guys had the perfect one.I will enjoy this guitar for years! So thank you very much for the friendly service and quick shipping. I plan to recommend your
store to any friends looking for a guitar or any folk instruments.
Thank You Very Much,
Steve Monson-Pace,Fl
Dennis -
It was a pleasure meeting you and finally getting to visit your shop this afternoon. I must say, your web site's claim of "the most helpful shop on the planet" should be somehow upgraded. (Most helpful shop in the known physical universe?) Wow! I feel like I got $310 of merchandise and about $3,000 worth of free advice. Although I have had my old Gibson F-2 for decades and play it professionally, I learned a few things about my mandolin today that I never knew. I left your shop feeling more knowledgeable - even inspired!
I really appreciate the time you took with me and the great advice. It reminded me of an experience I've had in France on many occasions, when I would start to order something in a restaurant and the waiter would suggest an alternative that was both better and cheaper. Although French waiters do this regularly (they care more about your satisfaction than about their tip?), it is fairly rare among merchants in this country. But you made suggestions that addresed my needs rather than maxing your revenues. Wise business man! You've earned my trust, my respect, so you know you have my loyalty and my future business. Well, my friend, it worked! Consider me a life-time customer.
So thanks again. It was well worth the drive from Cincinnati to visit mandolin heaven. May your business continue to prosper in 2007!
Blessings,
James / Ohio
Dennis, I opened the case tonight after waiting the requisite 24 hours (hard to wait when it's sitting there in the box staring back at you). The only mandolin I'd really played prior to this is the one that I've borrowed from my son for the past year, a custom made model with a spruce top by a guy that builds amazing guitars. I never really knew how his mandolin stacked up (he only built about a dozen of them ten years ago). The Weber of course was tuned down, so it took a few minutes to get the new strings to stay in tune. Then I hit a G cord and I was stunned. BIG volume, very woody tone (that cedar top), exquisite workmanship. The radiused finger board makes it MUCH easier to play than my other mandolin. Now that I've seen the difference, I'll have to have it worked on and get it radiused as well.Thanks for spending the time to work with me on picking the right instrument out. When you spend a lot on an instrument you expect it to deliver... and this one really does.
Thanks,
Darrell / PA
This is just a followup and a thank you for the excellent service and delivery of my mandolin. I was very impressed by your customer service compared to many of the local chain stores in my area (specifically xxx and xxxxxx). You were able to accomodate my needs and send replies to questions in an extremely hasted manner and made me feel very comfortable throughout the whole sales process. I am VERY satisfied with your service and will certainly mention your store when appropriate to the conversation.
Brent / Canada
I have been working with Dennis at the Mandolin Store to obtain a Weber Cedar top. I'm not going to get into detail, but through a series of events I have had the opportunity to play 3 Cedar tops, the coolest part is he is in Ohio and I'm in WA. They have all been great mandolins. The first one was an SE and it had a tone that was close to a Monteleone and punch. The second was an SE and it had a nice dry Bluegrass sound, similar to a Loar with volume and punch to kill any ba@$o. The 3rd, the one I'm keeping is an LE. It has a tone and sustain as close to a Monteleone as I may ever get a nice mixture of the SE's I had the opportunity to try. Of course my comparisons are based on recordings not actually getting to play a Monte or a Loar, but it is to my satisfaction.
It is not true what they say about Cedar being what it is and not improving. It does improve over time. I can't wait to hear what it will sound like in a few months or even a year from now.
Those of you reading this who don't have a Cedar top you owe it to yourself to try one of these and the best place to do it at the Mandolin Store(no financial intrest). I was pretty picky and Dennis kept at it until I had the mandolin with the tone/sustain/action I wanted - A class act.
Thanks,
Terry / Washington
Dennis: I just wanted to tell you how much I love my new mandolin. It has a beautiful tone and appearance. Thank you so much for being so easy to deal with and for being so responsive to my needs. I am so glad that you convinced me to purchase the Gibson F-5G wide neck, the Sam Bush does have the strings too far apart.
Happy Holidays,
Ben Pearce
Hi Dennis, received my new Gibson banjo. Just wanted to let you know..... man Gibson sure is putting out some great stuff! This has to be the nicest sample of a high end banjo I have ever seen or played. Thanks for the great deal too.
Joel Morris
Dennis,
I would like to take the time to say, "Thank You". I recently purchased a new Dobro - Phil Leadbetter from you and boy am I happy with it. The flaming maple look and the deep sound it gives makes you only want to practice, practice, practice. I hope you and your business the best and would highly recommend YOU should I be asked by any other musicians on where to purchase a quality instrument. Again thanks for your time and professionalism.
Larry Large / Chillicothe OH
Hi Dennis,
First off thanks for the speedy delivery. I got the MK-Deluxe on Saturday. I have it all tuned up now and
it sounds great! I compared it with my MK-Dragonfly and the Deluxe definitely has a much louder bark and a little more clarity on the G and D strings. I amextremely happy with it. I am going to be using the Fishman M-200-M system with it for recording and playing. As soon as I get my first solo disc done I will send you a copy. Thanks for everything. I can understand how business must be booming for you after the great service you have shown me.
Happy Thanksgiving,
Terry / WI
To future customers,
I have been playing musical instruments for about 40 years now and have NEVER bought an instrument sight unseen. I play in a couple of projects and needed a mandolin with a pickup system for live gigs. I had been looking at the MK Legacy FSE as a good choice to handle the rigors of road work and with the Fishman System, get a good signal and decent sound, and not spend alot. After some searching around, I found the Mandolin Store.I e-mailed Dennis and he got right back to me.He made a few suggestions but thought the MK would be the best choice in my situation. I thought about it. I called a few days latter , we talked, and I ordered the piece. I recieved the Mandolin TWO days later. It arrived in perfect condition. It is a nice piece for the money and sounds good amplified. The case is top notch also. There was that extra touch of fresh strings and a strap tucked into the case. That was cool. I would certainly recommend Dennis and Kathy to anyone as they LISTEN to their customers needs and try to direct you in the best way possible, honestly. An added bonus, was they had the best price around. Take care and strum daily.
MJH
Dear Kathy and Dennis, On Monday my wife gave birth to a sweet little girl and I got the Hyalite mandolin ! Happy coincidence ! I thank you wery much for providing such a trustable and reliable service.
Kind regards, Nicolas / Paris France
Hi Kathy and Dennis,
A few lines to let you know that my Weber mandolin arrived safely in the UK and boy, am I pleased with it (i can't put the thing down). I would like to thank you both for the quality of service you have
given, and the excellent value of the deal you gave me, It has been a pleasure
to deal with you.
Thank You Both
Barry Wood / UK
Hi Dennis, I sure do like the Martin "D18V" that you sold me, it is a very nice guitar to play. (And was shipped to me in the best of shape) I sure do appreciate what you and your wife Kathy go to, to make your customers happy. You folks run a business that we just don't see here on the West Coast of Canada. I sure do appreciate what you have done for me in the way of quality instruments and the price too. Now I am wondering If you get any other top end "Martins" in your shop? I can't go too high, but I know you will give the best price you can. Please keep me in mind if you get a nice high end "Martin" . I am willing to go for it If THE PRICE IS RIGHT!!!! (No Bob Barker on this one !!!!!!!)
Cheers,
Your Friend,
Bob Wolfe / Canada
Dennis, Just a quick word of thanks for the new Gibson RB250 Mastertone Banjo.
It is nice to finally be able to play one of the best quality banjos on
the market and the price was even better. You have a beautiful shop that I
would encourage anyone in the area check out. Your professionalism and
friendliness is something that is rare in a business today. I hope
your Gibson sales take off well for you and I am pleased to say that I
bought the first Mastertone from The Mandolin Shop. You can add me to your ever
growing list of customers for life as I look forward to doing business
with you again and would encourage anyone interested in bluegrass
instruments to do the same. Thanks again.
Sincerely,
Sam Johnson
Bainbridge, OH
Hello, Dennis and Kathy,
Just a quick note to let you know that I received the Collings MT yesterday, and we are bonding nicely. She's a beautiful little mando. I can tell she's got some opening up to do, but she already sounds wonderful. It was a real pleasure to do business with you. I will recommend your store to friends.
God bless,
Rich White
Hey Dennis, just a quick note to let you know my MD615 arrived is excellent condition. I am so impressed with it, it's hard to put down. It sounds and plays wonderful. Thank you so much for such great service. I am truly one of your many satisfied customers. I highly recommend you and your store to anyone looking to purchase a quality instrument at a great price. Thanks again.
Terry Jackson
Walkerton, In
Hi Dennis, Got the Weber mando today in the UK arrived safe and
sound. Lovely, what can I say! Thank you for your excellent service and help.I
will be back real soon with another order no doubt.
Thank You
Regards, Alan Dingwall / UK
Dennis and Kathy,
I received the Michael Kelly FSE in excellent condition yesterday. I have to admit, I was a little uneasy about ordering a musical instrument without first seeing or playing it, but the minute I opened the case I was in love…The MK sounds great unplugged or when played through my Marshall AS50R. One thing I noticed right away was when played through the Marshall, it actually sounds like a mandolin unlike my Fender FM52E, which sounds more like an amped up ukulele… Side by side there is no comparison. The MK is definitely a "step-up" instrument for me and I'm sure it will make a great addition to our musical group. Thanks for the prompt shipping and down home service. The next time I'm ready to "step-up", I'll be giving you guys a call.
Thanks and God Bless-
Mike Collins
Dennis, I would like to personally thank you and your wife for providing the best buying experience of my life. I purchased a " Prototype" Weber mandolin from your establishment and could not be any happier the quality of the instrument. Moreover, the customer service aspect of your company is unrivaled and the experience was second to none. Although I live nearly 500 miles away you have truly gained a customer for life.
There is something to be said for retailers like yourself and I truly would recommend that anyone interested in a fine instrument and unparalleled service to please contact The Mandolin Store. As simply as I can state: "Thank you for the amazing instrument and undeniable superior service."
Best Regards, Rob
Hi Dennis, I'm delighted to inform you that my son Dan has my F5G in his posession and he has told me it looks and sounds brilliant. I want to thank you for your professionalism. I will recall how well you played over the phone half way around the planet and you sounded so good. I imust buy one of those fancy pleated mando black leather straps from your store as a momento. Good luck with the business and the new Gibson deal.
Regards, John Wintle / Melbourn Australia
Dennis, I couldn’t wait to tell you that my instrument just arrived in PERFECT condition! It is AWESOME, and is as beautiful as you described, if not more so! I also want to thank you for everything! You went above and beyond to resolve this situation (broken mando), and I sincerely appreciate it. If ever you need a testimony or endorsement from a satisfied customer, please don’t hesitate to ask. You have a customer for life and a friend in Texas.
Sincerely, Don Babb / Texas
Kathy, I picked the guitar up at the customs office today, paid the tax, went home, took it out, said WOWWW, tuned it and started playing: It sounds wonderful!! Everything looks fine and in order. I left pos. feedback on eBay.
Maybe I can look you up one day....I have relatives in Cleveland.
With best regards , Chris / Germany
Dennis and Kathy,
This is Pam Gray, the school teacher, from Scurry, Texas. I just
received my TMS Exclusive Michael Kelly mandolin in the mail yesterday, and I must
say that I was thoroughly impressed. I was impressed not only with the mandolin, but with the personal help that I received from Dennis concerning the type of mandolin to purchase. It was evident that you truly care about your customers, because you actually advised me to purchase a different mandolin for bluegrass-type music that was less expensive than the one that I originally thought would be good for that type of music. The mandolin was carefully packed so that it would not get damaged in-route to my house. I sat up last night playing my new nstrument until my fingers wouldn't let me anymore. I will highly recommend your business to all of my friends that wish to purchase
musical instruments in the future.
Take Care, and may God bless you and your business.
Pam Gray / Texas
Recently, I had the desire to purchase a decent mandolin to extend my abilities while learning to play. After checking out various websites, and dealers , I talked with Dennis Vance at The Mandolin Store. He patiently listened while I described my needs, and suggested a mandolin for me to try. For courteous, and expert service with no smoke or mirrors..and straight customer service, I recommend The Mandolin Store. Straight talk, and straight dealing.. a real customer oriented mandolin store.... Thanks from a satisfied customer in Gray, Tn. I will buy again from The Mandolin Store !
Bobby Crawford / TN
Dennis and Kathy,
Got the Weber in perfect shape (on-time, or actually, a little early),
slapped on the IntelliTouch tuner, and played it. What a wonderful
sound! No more struggle just to produce a clear and true sound on
Korean
instruments. I'm amazed by the how thin the top of the Weber is. The
Sitka spruce top already produces wonderful sound with the promise of
more as it settles in and develops. Just what I needed. Perfect blend
of traditional form with modern simplicity. Put me down as a grateful new
customer.
Bob Perrey/ California
Just wanted to let you know my MK Legacy Plus arrived safely last
Friday. Thanks for such fast service, TWO DAYS!!! I'm very pleased with the
mando, quality, sound, finish. I think I'll be set for a while, but if
I upgrade in the future, (maybe an Eastman) I would definitely do
business with The Mandolin Store again. Thanks
Sincerely,
Keith Choquette
Hi Dennis, Guitar arrived today safe and sounds - delighted with it so far.
Many thanks for the scratch-plate change and case upgrade.
The service you have given me is first rate and I will recommend you to
all my guitar-playing friends here.
Thanks again,
Eamonn Murray / Ireland
I’ve been playing with my new Weber Fern all morning and I’m spoiled already. After adjusting the action down a few notches (love that bridge!) it plays out like an old friend with a new attitude. The only other mandolin I’ve played much is my trusty old, highly luthier’ed Epiphone MM50 which sounds & plays as well or better than any of the $1000 Chinese/Korean/Japanese mandolins that I’ve tried. But this Fern is so far superior that it’s hard to believe. I expected a difference but not this great. I am one happy camper!
Thanks for the time you spent with me before my decision to purchase the Weber Fern and the attention that you have paid to me during this transaction. I’m very leery of doing business long distance but this has been a really great experience delivered as promised, instant response to shipping questions, pristine product on arrival and like dealing with an old friend all thru the process
john
Dennis, I just wanted to let you know that my new Weber “Special Edition” is sounding and playing great! What you say on your web site that the cedar top Weber Special Edition mandos are the “Best Mandolin Value on the Planet” is a huge understatement. I picked up this particular “Special Edition” from your wall and realized I had a sweet sounding cannon in my hands after just a few chords. This instrument has the deep bottom end, sweet top end, bell-like ring and volume of a high end aged quality instrument. It can go from sounding very gently sweet and beautifully melodic to a cannon upon request. The comment I made to my wife was that my old mandolin made nice clean notes, but this mandolin “sings”. Even she agreed! The harmonics and phasing I hear are amazing. Indeed, this mando is an incredible value. To top it off, the instrument is beautiful to the last detail. The back is gorgeous. I have never seen another manufacturer’s finish as perfect as any of the Webers’. This “value” instrument is even finished perfectly under the “tongue” of the fingerboard on the top. (How do you guys at Weber do that?) The only thing that could be sweeter would be a custom Fern with varnish finish that sounds like this one! After all, who doesn’t like mandolin eye candy? -) Thanks again for your top notch service, great attitude, spot-on advice and being a dealer that will “go that extra mile”.
Keep pickin’
Scott Myers -Centerville, OH
Dennis, Your effort for getting this mando to my hotel in Seattle prior to my
departure for Europe is greatly appreciated, as was your outright
selfless advise regarding what instrument was more suitable for my particular
needs
Many thanks and best regards
Rob Ross
Dennis, I just wanted to let you know that the Weber Custom Cedar Bitterroot you sold
me is the nicest mandolin I have ever played. I have delt with a lot of instrument dealers over the
years and you are are the most honorable guy I have ever done business with.
Thanks again - I know we will do alot more in the years to come
Jay Walker
Macgruder Stringed Instruments
Dennis, Thank you for the Eastman 815. It was everything you said it would be and more! It plays very well, sounds GREAT and you were particularly adept at making me feel comfortable with the process. As I told you, it was my first time ordering online, and I was worried. Your emails and offers to call you at home put me at ease, and I got the Mandolin on Monday morning as promised. I am SO HAPPY! I had a great experience and got a great playing mandolin. Thanks!
Steve Remington
Dennis, Just wanted to take a minute to thank you again for your prompt, professional service in sending me a great Weber mandolin. I've made some minor adjustments to the action and love the sound and playability already. The finish is real nice, also. It was a pleasure working with you and I'll be sure to refer folks to THE MANDOLIN STORE. Regards, Vince Diem, Flint Hollow www.FlintHollow.com
Dennis, It has been pleasure working with you on this purchase. I started
talking to you back in October, and just bought the Mando I wanted last
week. I'm glad I took the extra time to truely get the one I wanted. I
am in complete shock about the sound quality of this Eastman 515. I would hope
that all of them sound this good, but I have a feeling that I got an
extra good Mando. It is as fat and woody as many of the intruments that
I have played that were 3x the price. It has been opening up everday.
I have a feeling I am going to suprise some of my friends who own other
makes. This is the 7th mando that I have owned in my lifetime. I'm
sure I will hang on to this one
Robert LaLonde
Michigan
Dennis, Last year in early December I bought and Eastman 514 from you,
and have been VERY happy with it. It is a great instrument, and your
customer service including personal communication was most excellent.
As a result, I have added you to the Favorite Links section of our web
site, www.mandolindy.com. I wanted to let you know. I love my Eastman!
Jerry
Dennis, I wanted to take the time to thank you for sitting down with me and helping me pick out the perfect guitar for me. This Santa Cruz is the best guitar I've ever owned. It's great to be in a shop with high end instruments, with no teens pounding out "Sweet Home Alabama" on the loudest electric guitar they can find. I visited your store twice before buying this guitar, and both times I was greeted warmly, and given your full attention. I've been to other stores where they ignore you until you pull out your wallet. Thanks again for a great purchasing experience.
J, Adam McIntosh
Lebanon Ohio
Hi Dennis - Just wanted to let you know the mandolin came yesterday. It's great. Makes me realize what a toy I was playing! I'm loving it
so far - the tone quality is terrific, the neck is very comfortable, the body size fits perfectly. All in all, I'm quite happy with it and just wanted
to say thanks for all the info and for sending the instrument on so quickly....now, on with learning mandolin!!!
terri schmit
I just completed my 3rd or 4th transaction with Dennis Vance at The Mandolin Store. What I want to say will not be unfamiliar to those who have dealt with him already. Though Dennis has "vintage" knowledge, he doesn't have the " I'm too busy to talk to you unless you're looking to buy high" attitude. It's more like talking to your next door neighbor over the fence. A new player won't be intimidated or overwhelmed when talking with Dennis. He works hard to find you what you want, not just what he wants to sell you. It doesn't matter if it's a high end Collings guitar or an entry level MK mandolin pack. And your e-mails and phone calls get returned in the same day, not just the same week. I've patronized and praised others in the past and stand by those comments. I simply wish to share my positive experience with everyone-I get nothing except a feeling of shared satisfaction for doing so.I am pictured with my Larrivee D03 and my Eastman MD615
Richard Jordan
New Jersey
I made the trip to Washington Court House just this morning. Dennis agreed to meet me early in the AM to accomodate my work schedule. I got there at about 0700 and Dennis already had the lights on. He is a great guy with a great store. I hope he is overwhelmed with success beyond his wildest dreams. Thanks Dennis! Larry Rinehart, Gahanna Ohio
"I recently began playing the mandolin and was extremely disappointed in the cheap plywood instrument I received from a local New York City music store. I called Dennis and he was able to give me advice on sound quality and instrument investment, and his knowledgeable service put a smile on my face. At first, I was a little uneasy purchasing an instrument over the phone, but Dennis alleviated my fears by playing a few tunes on various mandolins until I found the one I wanted. I ordered a new A style Eastman Mandolin, and was ecstatic upon receiving it in the mail. The tone quality was wonderful, and the wood looked absolutely stunning. I would recommend Dennis' store and service to all of my friends and family, as well as random people on the street! Dennis' highly professional salesmanship will ensure that I am a life-long customer!"
Monika Flushing,
Queens, NY
Dennis - Thank you so much for the great service and the Eastman MD615 mandolin I purchased from you. The antique finish is beautiful and the sound of the Eastman is even better. As a new mando player I couldn’t imagine having a better quality instrument for the price. In fact, I even had a fellow mando player test it out for me and he was very jealous of the sound of the Eastman and even more so the price ! I know I will be enjoying this instrument for many years to come. I was also very impressed with how quickly you were able to ship the instrument to me. I will definitely be referring friends and fellow musicians to The Mandolin Store for their next purchase. Thanks for everything Dennis.
John Burton - Phoenix , AZ
DENNIS, I WANTED TO LET YOU KNOW HOW IMPRESSED I WAS WITH YOU AS A PERSON OF INTEGRITY. WHILE TODD AND I IMPOSED ON YOUR HOSPITALITY AND I FINGERED GUITARS THAT IN NO WAY I COULD AFFORD TO BUY, I ALSO LISTENED TO YOU CONDUCT BUSINESS WITH MY BUDDY TODD AND WITH SEVERAL CUSTOMERS VIA THE PHONE. IT SEEMS TO ME THAT CUSTOMER SATISFACTION IS YOUR #1 CONCERN AND NOT WHETHER YOU MAKE AN EXTRA NICKEL. I LISTENED AS YOU DESCRIBED A USED GIBSON MANDOLIN TO A POTENTIAL CUSTOMER AND YOU EVEN TOOK SOME ADDITIONAL PHOTOS OF THE MANDOLIN AND EMAILED THEM TO THE MAN SO HE COULD SEE EXACTLY WHAT CONDITION THE INSTRUMENT WAS IN. LIKE I SAID, I WAS IMPRESSED WITH YOUR HONESTY, YOUR OBVIOUS DEDICATION TO MUSIC AND MUSICAL INSTRUMENTS OF THE BLUEGRASS VARIETY, AND YOUR DESIRE THAT YOUR CUSTOMERS BE COMPLETELY SATISFIED.
SINCERELY, CHUCK ANGELL
Hi Dennis, Just a note to let you I have been playing the Rigel A+ almost constantly since it was delivered to me on Monday, and it really is a great instrument. Its looks are really distinctive and has a great sound. I’ve played quite a few mandolins and this stands up to anything I’ve played. It produces a great tone and volume even with the action set quite a lot lower than my other mandolin, and the action is really easy. Thanks for a very good deal, and for sending the mando to the UK promptly and well packaged. Even paying the Customs duty I have still saved a lot compared to buying in the UK , not that we see many second hand Rigels here. I have already recommended you to my bluegrass friends and will continue to do so. Thanks, Steve Mooney, UK
Hey Dennis, I just wanted to give you an e-mail telling you that my Yellowstone sounds better everyday. I know you probably think I'm kidding but to me it seems like it does. I could never thank you enough, I personally believe this has been the very best purchase of an instrument I have ever made. My Dad feels the same way. He and I played some grass the other night I couldn't get the Weber away from him but at least I got in some good practice on my guitar. Dennis if you ever come accross a Gibson F-5G or something by Gibson that sounds good let me know.Even though I love the Weber I have always wanted a Gibson mandolin and I am hoping one day that I might. Besides every mandolin player needs a backup and a Gibson would be a good one for my Yellowstone. I think you know about what I would be interested in so send me a message and some photos if you run into anything. Thanks again my friend and may GOD richly bless you and yours.
Ronnie B. Loudermilk /GA
Dennis, My new Weber Big Sky cedar is awesome!! It is the finest instrument I've had the privilege of playing. I couldn't ask for a better looking or sounding instrument. It is in a word, perfect. Bruce, you did good brother, I can't imagine owning a better looking or sounding mandolin. Oh and did I mention that it plays great!.......yeah, I know I'm laying it on thick but if you knew how picky I am you'd understand........if it was bad you would sure know it as I am known for being bluntly honest.........its great guys..........thanks for building a mandolin thats worthy to be called "Texas Big Sky"........................In Christ,
Bro Smokey Neal / TX
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